Seadust Cancun Family Resort, Cancun
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
- Tennis court
- Golf course
- Pool tables
- Table tennis
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Spa & wellness center
- Sauna
- Beauty treatment
- Massage
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Location
Reviews and Ratings
Overall, my stay at the resort was quite enjoyable with an excellent entertainment team that provided constant activities and support. The rooms were nice and clean, but definitely need better maintenance. Dining was a mixed bag with plenty of choices, but some of the food quality could improve, especially at breakfast. While the beach had its charm, the seaweed situation was a letdown. I would consider returning, but some improvements to service speed and room upkeep would be welcome.
I had high hopes for our family trip, but the experience turned out to be quite disappointing. While the rooms were spacious and the infinity pool was lovely, the customer service was lacking and the dining options were hit or miss. The location offered a nice beach, but issues like unkempt areas, poor food quality, and inadequate responses to complaints left me feeling frustrated overall.
Overall, I had a good vacation experience at the resort. While the location was beautiful and the family-friendly amenities made it suitable for kids, the rooms could use better attention to cleanliness. Dining had some great options, but I found that the food quality varied quite a bit. Still, it was a pleasant stay with plenty to keep my family occupied.
Overall, I had a good vacation at this family-friendly resort. The pools and beach were enjoyable, and the dining options had some highlights. However, the wait times for restaurants were frustrating, and the air conditioning in the room could use some improvement. While the experience was mostly positive, families with young kids will likely find it better suited for their needs than couples or adults without children.
I had an amazing vacation at Seadust Resort! It’s a family-friendly place with a great beach and tons of activities. The rooms were very nice and clean, but the jacuzzi could have filled up faster. The service was generally good, though I had a tough time with some relentless sales tactics. All in all, it's a wonderful place to unwind and enjoy with the family.